Royal Cars Museum Visting Policies:
Information and guidelines for visiting the museum:
1Car museum visitation timing:
Group 1 | Group 2 | |
---|---|---|
Sunday | From 09:00 am to 11:00 am | From 11:30 am to 01:30 pm |
Monday | Closed | |
Tuesday | From 09:00 am to 11:00 am | From 11:30 am to 01:30 pm |
Wednesday | Closed | |
Thursday | From 09:00 am to 11:00 am | From 11:30 am to 01:30 pm |
The Museum will be closed during the rest of the week and official holidays |
2Please arrive [30 minutes] before the visit time.
3The minimum age allowed to enter the Museum is [10 years].
4A guardian must accompany those between [10 to 16 years old].
5Late arrivals will not be permitted to enter the Museum, and the ticket will be considered cancelled, non-refundable and irreplaceable.
6The Museum is closed on official holidays.
7Dress code for Omanis is [Omani dishdasha in a suitable color, Omani masar, formal slippers or formal shoes], and for non-Omanis is [casual]. Shorts are not allowed. Ladies must dress decently. The Museum administration has the right to refuse visitors' entry to the Museum if the dress code is violated, in which case, visitors are not entitled to refund or replace tickets.
8Visitors are not allowed to carry any kind of bags including backpacks, handbags or any type of ladies bags.
9It is prohibited to carry in the Museum any mobile phones, cameras of all kinds, or any other tools used for taking photos or videos or recording audio, any other electronic devices, sunglasses, smart glasses, smart watches, smart pens, headphones, power banks, etc.
10Food and drinks are not allowed into the Museum.
11All kinds of bladed weapons such as knives, daggers, sticks, any other sharp objects or flammable materials or liquids are prohibited in the Museum.
12All mind-altering substances and smoking materials of all kinds are prohibited in the Museum.
13Leaving the Museum before the end of the visit time is not allowed.
14It is not allowed to touch or approach vehicles. The visit route and the instructions of the guide must be followed.
15Visitors must cooperate with security checkers and comply with instructions.
16Visitors must present entry tickets and personal identification [ID /resident card] and passport to enter the Museum.
17Calmness and public decency must be adhered to while walking around the Museum.
18The tickets are subject to the cancellation/refund policy.
19Car parking is available near the point of departure [Al-Safinat Gate], and the visitors will be transported to the Museum using dedicated buses. The use of personal vehicles is prohibited.
20Important: If the visitor damages any vehicle in the Museum, he/she shall bear all legal, administrative and financial consequences.
Cancellation/refund policy for the Car Museum tickets:
1Tickets are only valid for visiting the Royal Cars Museum within the specified period according to the date and time indicated in the ticket.
2Tickets sold on the website must include the full name of the ticket holder.
3Visitors willing to purchase tickets on the Museum website should check the details of the reservation before confirming.
4Tickets must be booked at least [4] working days prior to the selected visit date.
5The maximum time limit for cancelling or modifying a visit date is [4 working days], after which the ticket amount will not be refunded. You may communicate through the various communication channels to modify or cancel the reservation.
6If the visit is cancelled by the visitor, ticket holders have the right to request a refund within [60] days of the cancellation date, provided that the ticket holder provides proof of purchasing the ticket.
7Unauthorized persons are prohibited in any way or form to sell or re-sell tickets.
8In case the ticket is lost, the ticket holder must provide proof of purchase, and notify the staff member at the departure point to verify the accuracy of his information.
9In case the ticket is lost, the ticket holder must provide proof of purchase, and notify the staff member at the departure point to verify the accuracy of his information.
10In case of late arrival to the Museum, the ticket will be considered cancelled and ticket holders will not be entitled to request a refund.
11 Royal Cars Museum is not obligated to pay any additional compensation in the event of ticket cancellation, visit postponement, or any other circumstances.
12 In case the visit is cancelled by the Royal Cars Museum for any reason, the visitor will be notified and the ticket amount will be refunded